Introduction

Welcome to Chilli India! At Chilli India, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through our website and in connection with our online order, fine dine, and take-away services. This policy applies to all visitors, customers, and users of our website and services.

Collection of Personal Information

• 1.1. Information You Provide Directly: When you use our website or avail of our online order, fine dine, and take-away services, we may collect personal information that you voluntarily provide to us. This information may include but is not limited to your name, contact details (such as email address, phone number, and address), payment information, and any other information you choose to provide in the course of using our services.
• 1.2. Automatic Information Collection: We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behaviour. This information is collected using cookies and similar tracking technologies, as explained in our Cookie Policy.

Use of Personal Information

• 2.1. Order Fulfillment: We use the personal information you provide to process and fulfill your online orders, reservations for fine dine, and take-away requests.
• 2.2. Communication: We may use your contact information to communicate with you regarding your orders, reservations, or any inquiries you make through our website.
• 2.3. Marketing: With your consent, we may send you promotional offers, updates, and newsletters related to our services. You can opt-out of receiving marketing communications at any time by following the instructions provided in the communication or by contacting us.
• 2.4. Website Improvement: We may use the information collected automatically to analyze and improve the performance and functionality of our website and services.

Disclosure of Personal Information

• 3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and providing our services, such as payment processors, delivery partners, and IT service providers.
• 3.2. Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities.

Data Security

• 4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

• 5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights

• 6.1. You have the right to access, correct, update, or delete your personal information. You may also have the right to withdraw your consent for certain processing activities. To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Changes to the Privacy Policy

• 7.1. We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using our website and services, you agree to the terms of this Privacy Policy.